SEGURANÇA PSICOLÓGICA E SAÚDE MENTAL NO TRABALHO: UMA AGENDA PARA A PESQUISA E PARA A INTERVENÇÃO NAS ORGANIZAÇÕES
DOI:
https://doi.org/10.33026/608bsy77Palavras-chave:
Segurança psicológica, saúde mental no trabalho, riscos psicossociaisResumo
A saúde mental tornou-se uma das principais questões da agenda de saúde e segurança do trabalho, e a segurança psicológica vem sendo apontada como uma das condições do ambiente psicossocial mais diretamente associadas à proteção do bem-estar dos trabalhadores. O objetivo deste artigo foi analisar a relação entre segurança psicológica e saúde mental no trabalho e suas implicações para a pesquisa e para a intervenção nas organizações. Argumenta-se que a segurança psicológica deve ser delimitada como propriedade relacional e ambiental, distinta de seus antecedentes, condições e desfechos em saúde mental. Sistematizam-se os mecanismos que a articulam à saúde mental e as evidências empíricas disponíveis, bem como o alinhamento com as ISO 45003:2021 e 10075 e o marco regulatório brasileiro (Norma Regulamentadora nº 1). Conclui-se com uma agenda de pesquisa que articula requisitos de mensuração, desenhos de pesquisa e um modelo de intervenção organizado por níveis de prevenção e abrangência, orientado ao redesenho das condições de trabalho e não à responsabilização individual.
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CSA GROUP. Psychological health and safety in the workplace: prevention, promotion, and guidance to staged implementation (CAN/CSA-Z1003-13/BNQ 9700-803/2013). Toronto: CSA Group; Québec: Bureau de Normalisation du Québec, 2013.
DERA, A. K.; ADEDOKUN, M. W.; IYIOLA, K. The psychosocial safety climate's influence on safety behavior and employee engagement: does safety leadership really count? Behavioral Sciences, [S. l.], v. 15, n. 2, art. 179, 2025. Disponível em: https://doi.org/10.3390/bs15020179. Acesso em: 6 ago. 2026.
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EDMONDSON, A. C. The fearless organization: creating psychological safety in the workplace for learning, innovation, and growth. Hoboken: John Wiley & Sons, 2019.
EDMONDSON, A. C.; BRANSBY, D. P. Psychological safety comes of age: observed themes in an established literature. Annual Review of Organizational Psychology and Organizational Behavior, [S. l.], v. 10, n. 1, p. 55-78, 2023. Disponível em: https://doi.org/10.1146/annurev-orgpsych-120920-055217. Acesso em: 6 ago. 2026.
EDMONDSON, A. C.; LEI, Z. Psychological safety: the history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, [S. l.], v. 1, p. 23-43, 2014. Disponível em: https://doi.org/10.1146/annurev-orgpsych-031413-091305. Acesso em: 6 ago. 2026.
ELDOR, L.; HU, X.; CAPPELLI, P. The limits of psychological safety: nonlinear relationships with performance. Organizational Behavior and Human Decision Processes, [S. l.], v. 177, art. 104255, 2023. Disponível em: https://doi.org/10.1016/j.obhdp.2023.104255. Acesso em: 6 ago. 2026.
FATTORI, A. et al. Psychosocial safety climate (PSC) at middle management level in the healthcare sector: a contribution to the Italian validation of Psychosocial Safety Climate-4. Frontiers in Psychology, [S. l.], v. 13, art. 1046286, 2022. Disponível em: https://doi.org/10.3389/fpsyg.2022.1046286. Acesso em: 6 ago. 2026.
FRAZIER, M. L. et al. Psychological safety: a meta-analytic review and extension. Personnel Psychology, [S. l.], v. 70, n. 1, p. 113-165, 2017. Disponível em: https://doi.org/10.1111/peps.12183. Acesso em: 6 ago. 2026.
GRAILEY, K. E. et al. The presence and potential impact of psychological safety in the healthcare setting: an evidence synthesis. BMC Health Services Research, [S. l.], v. 21, art. 773, 2021. Disponível em: https://doi.org/10.1186/s12913-021-06740-6. Acesso em: 6 ago. 2026.
HARO, E.; KLEINER, B. M. Macroergonomics as an organizing process for systems safety. Applied Ergonomics, [S. l.], v. 39, n. 4, p. 450-458, 2008. Disponível em: https://doi.org/10.1016/j.apergo.2008.02.018. Acesso em: 6 ago. 2026.
HENDRICK, H. W.; KLEINER, B. M. Macroergonomics: an introduction to work system design. Santa Monica: Human Factors and Ergonomics Society, 2001.
HUNT, D. F. et al. Enhancing psychological safety in mental health services. International Journal of Mental Health Systems, [S. l.], v. 15, art. 33, 2021. Disponível em: https://doi.org/10.1186/s13033-021-00439-1. Acesso em: 6 ago. 2026.
INTERNATIONAL LABOUR ORGANIZATION. Occupational Safety and Health Convention (No. 155). Genebra: ILO, 1981.
INTERNATIONAL LABOUR ORGANIZATION. Promotional Framework for Occupational Safety and Health Convention (No. 187). Genebra: ILO, 2006.
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. ISO 10075-2: ergonomic principles related to mental workload: part 2: design principles. Genebra: ISO, 1996.
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. ISO 10075-3: ergonomic principles related to mental workload: part 3: principles and requirements concerning methods for measuring and assessing mental workload. Genebra: ISO, 2004.
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. ISO 6385: ergonomics principles in the design of work systems. Genebra: ISO, 2016.
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. ISO 10075-1: ergonomic principles related to mental workload: part 1: general issues and concepts, terms and definitions. Genebra: ISO, 2017.
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. ISO 45001: occupational health and safety management systems: requirements with guidance for use. Genebra: ISO, 2018.
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